A heavy-maintenance programme generates problems that don’t come pre-defined — first-of-type cost overruns, contested NRCs, supersession overlaps, contractual ambiguities, parts shortages that surface mid-check, kit configuration discrepancies, repair-scheme disputes. Different people approach these in fundamentally different ways. None is wrong; mismatched approaches inside a single chain is what slows the work down.
This tool profiles your problem-solving style across four dimensions, then produces a “How I Solve Problems” card you can share with the colleagues you most often think with. Designed for everyone across the maintenance chain — Planners, Development Engineers, Materials & Logistics, Upgrade Programme, Fleet Interiors, Reliability, Records, Quality, Commercial, the On-Site team, and ST Engineering counterparts. 32 questions, roughly 10–12 minutes. Some statements are reverse-framed. Answer based on what you actually do.